We support the Student Privacy Pledge
No selling student data. No behavioral ad targeting. Transparent practices.
School-official designation (FERPA §99.31(a)(1))
Districts using StorylineIQ designate us as a school official with a legitimate educational interest performing institutional services the district would otherwise perform with its own employees. We work under the direct control of the district with respect to the use and maintenance of education records.
Directory information
We do not designate or publish directory information independently. Districts control what is recorded in StorylineIQ.
AI and student data
- AI is used to summarize teacher-authored content (notes, behavior logs) into reports, patterns, and parent-ready snippets.
- Student names are redacted before transmission to the AI gateway and replaced with stable placeholders. The model provider never sees real student names.
- The model provider (currently Google Gemini via Lovable AI Gateway) does not train on customer prompts or outputs under the gateway's enterprise terms.
- AI output is always presented as a draft for educator review — never used for automated decisions about students.
COPPA (under-13)
StorylineIQ is used by educators, not students. Students do not have accounts and never log in directly. When a teacher displays the QuestIQ projector view to a classroom, only first names of students enrolled in that specific classroom are shown.
Parent rights
- Inspect: Request a complete copy of your child's record from the school. The school administrator can generate it in seconds via Admin → Student Export.
- Amend: Request that an inaccurate or misleading record be amended. The administrator can record amendment notices via Admin → Amendments; the original record is preserved alongside the amendment.
- Consent before disclosure: StorylineIQ does not disclose records outside the district except as required by law.
- Complaint: File with the U.S. Department of Education Family Policy Compliance Office.
Deletion on request & retention
Districts configure per-record retention windows. Records soft-delete at the threshold and hard-delete after a 30-day undo window. Districts can request full deletion of all data at contract termination via privacy@storylineiq.com; we complete deletion within 30 days.
State law compliance
We offer a standard Data Processing Addendum (DPA) compatible with common state student-data-privacy frameworks (e.g. NY Ed Law §2-d, California SOPIPA, Illinois SOPPA, Connecticut PA 16-189). Districts may request signed copies for their compliance binders.